What happens if a client off-boards, and what responsibilities do I have during that process?

If an employer determines that StretchDollar no longer aligns with their company's needs or evolving benefits strategy, they can initiate a straightforward offboarding process. To begin, the employer must reach out to our dedicated support team by sending an email to gallagher@stretchdollar.com.

It is helpful to include the company name and a brief reason for the change in the initial contact. Upon receiving the off-boarding request, our team will promptly respond with a detailed, step-by-step guide. This guide is designed to walk the employer through every necessary action to successfully offboard from the platform, ensuring a smooth, clear, and compliant transition for both the company and its employees.